Privacy Policy
Effective Date: 16 May 2025
Advocate Suite Zambia, developed and managed by TAS TECH INNOVATIONS, is committed to protecting the privacy and confidentiality of all users of our platform (advocatesuite.co.zm). This policy explains how we collect, use, store, and protect your personal and case-related data.
1. Information We Collect
We may collect the following information when you use our system:
- Personal details (name, email, phone number)
- Firm or chamber information
- Client and case data
- Uploaded documents and attachments
- Billing and transaction history
- Login activity and IP address (for security purposes)
2. How We Use Your Information
Your data is collected for the following purposes:
- To manage your Advocate Suite user account
- To process your subscription and billing
- To allow you to manage and store legal cases securely
- To send email or SMS notifications related to your activity
- To provide technical support and enhance system performance
We do not sell, share, or trade your information to third parties.
3. Data Storage and Security
All information is hosted on secure Zambian-based servers managed by TAS TECH INNOVATIONS. We use industry-standard encryption and firewalls to prevent unauthorized access, data breaches, or loss.
Access to user data is restricted to only authorized personnel and encrypted in transit and at rest.
4. Data Retention
We retain your account and related data for as long as your subscription remains active. Upon cancellation or termination, we will retain your data for a limited period (usually 90 days) to allow for possible reactivation, after which it will be permanently deleted unless required for legal or audit purposes.
5. User Rights
As a user, you have the right to:
- Request access to your stored data
- Update or correct your account details
- Request permanent deletion of your data
- Opt out of non-essential communications
To exercise any of these rights, email us at support@advocatesuite.co.zm.
6. Third-Party Tools and Integrations
We may integrate third-party tools (e.g., payment gateways, calendar integrations), but these do not have access to your legal data without your consent. Their usage is governed by their own privacy policies.
7. Cookies and Analytics
Our website may use cookies to improve user experience and track general usage statistics. You can disable cookies in your browser settings, but this may limit some functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational requirements. When we do, we will notify users via platform or email. Continued use of Advocate Suite constitutes your acceptance of the updated policy.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact:
TAS TECH INNOVATIONS
Email: support@advocatesuite.co.zm
Website: www.advocatesuite.co.zm
Melody Mwansa Practitioners
We were impressed by how quickly our firm was able to adopt Advocate Suite. It offers all the essential tools from calendar scheduling to client records within one secure system. While we’d love more customization in billing templates, overall it’s a solid platform that meets the needs of a modern Zambian law firm.
